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David J. Fry, MPS, CDT
- Feb 19
- 3 min
Do you know your 20 in 2020?
20% of your customers or donors account for 80% or your income or revenue. Do you know who they are?
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David J. Fry, MPS, CDT
- Apr 30, 2019
- 4 min
AUDIT Your Customer Service
Imagine waiting in line for service for 12 minutes and then just as you reach the window the employee leaves for lunch without explanatio...
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David J. Fry, MPS, CDT
- Jan 14, 2019
- 3 min
Your Plan Needs a PILOT
By David J. Fry, MPS, CDT - President/CEO Effective Advancement Strategies It's the time of year when we start new, talk of resolutions a...
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David J. Fry, MPS, CDT
- Dec 31, 2018
- 4 min
WHEN EMPLOYEES GRIEVE.
Our society often struggles in dealing effectively with the grief process, but when that struggle reaches the workplace, new dynamics are...
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David J. Fry, MPS, CDT
- Sep 19, 2018
- 3 min
Marketing Should Be No Mistake
We all know, "People make mistakes." So true. Yet it's not an excuse for the marketing blunders that seem to reach customers a bit too of...
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David J. Fry, MPS, CDT
- Jun 21, 2018
- 2 min
Time for a Digital Check-up?
Let’s face it, your online and digital reputation has never been more impactful, and it’s destined to become more so in the coming years....
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David J. Fry, MPS, CDT
- Jun 20, 2018
- 3 min
Delegate to Sustain
When was the last time your nonprofit board delegated something? Better yet, when was the last time you should have delegated something b...
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David J. Fry, MPS, CDT
- Mar 29, 2018
- 2 min
Are Special Events Worth It?
Soon it will be time for your 5K, golf outing, gala, run, walk, chili supper, festival or any one of a dozen other events. Does anyone e...
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David J. Fry, MPS, CDT
- Jan 10, 2018
- 4 min
A Nonprofit Wish List
Many children have their lists for Santa, but in some respects, nonprofits should as well. It may seem a bit idealistic, but there are so...
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